Privacy Policy.

Who operates this website

IMAGENT is an AI technology company from Indonesia. IMAGENT builds IMAGENTLAB and operates the public website at imagent.id. Questions about privacy can be sent to aria@imagent.id.

Information you provide

When you contact IMAGENT, place an order, or request access to a digital product, you may provide information such as your name, email address, telephone number, delivery address, order details, and the contents of your enquiry.

Information collected automatically

The website may process basic technical information such as browser type, device information, pages visited, referral information, and campaign parameters. Where analytics or advertising tools are enabled, cookies or similar technologies may be used to understand website usage and measure campaign performance.

How information is used

• To provide requested products, downloads, and order information.
• To process and fulfil transactions.
• To respond to enquiries and provide support.
• To maintain security, prevent misuse, and troubleshoot the service.
• To understand and improve IMAGENT products, content, and customer experience.

Service providers

IMAGENT may use service providers for hosting, databases, file storage, email delivery, analytics, and payments. Payment details are processed by the relevant payment provider and are not intended to be stored directly by this website.

Data retention and security

Information is retained only for as long as reasonably necessary for the purpose it was collected, including operational, security, accounting, and legal needs. Reasonable technical and organizational measures are used to protect information, but no internet service can guarantee absolute security.

Your choices

You may ask about personal information associated with your interaction with IMAGENT, request a correction, or request deletion where applicable. Send the request from the relevant email address to aria@imagent.id.

External websites

This website links to IMAGENTLAB, LinkedIn, payment providers, and other external services. Their own privacy policies apply when you use those services.

Updates

This policy may be updated when the website, product, or applicable practices change. The effective date above identifies the current published version.